We got this bottle warmer as a replacement for a previous one that the dog chewed off the power cable. We tried to find a bottle warmer that is very easy to operate, and this product with just a single knob seems to be perfect.The package arrived quick and contains all the necessary components needed, the bottle warmer, inner tray, top plastic cover, 2 measuring cups, and a lime/mineral powder cleaner. The entire product looks and feels very high quality. The glossy finish on the body makes this easy to clean or wipe. The lime/mineral powder is good to have, but for easier maintenance, you can just use distilled water for warming. The best feature of this bottle warmer is the single knob for all operations. Although we don’t need to use the food heater yet, we can say that the defrost and bottle warming works very well. The fast warming and normal warming temperatures may be just right for most babies, but for our baby (my niece), we lessen the recommended water amount so that it is a bit cooler than the rated temperature, and the baby has no complaints about this, she could even finish the milk faster. If ever you use the fast warming, we suggest shaking the bottle well after warming to make sure the heat was distributed evenly. Always test the milk first on the back of your hands to make sure it is tolerable and for safety.Overall, we love this bottle warmer, very high quality and easy to operate. If you need a bottle warmer for your baby, this product is a good option.